In the search for a successful approach, it is helpful for system evaluators to understand that they have a large pool of content contributors with the knowledge and resources to maintain and update even complex web content, already working for them. The key to success is the ability to leverage their existing knowledge, experience and capabilities rather than forcing new systems upon them that require additional training. 

In Taggon, text is modified in the same way the basic features work in Word and other text editing applications. This goes well beyond existing "WYSIWYG" editors. It includes all useful short­cuts with the keyboard, it includes drag-and-drop functionalities that behave as in Word, even across text, images and tables simoutaneously, and includes the same experience for single, double and triple clicking or CTRL and clicking. The simple fact is that users of Taggon will already have a familiarity with how it works, based on previous Word use. It does not matter how advanced one is in their use of Word, as it is possible to continue to work as they always have while using Taggon. 

Images can be inserted out of ImageDirector, the popular media asset management system. As a result, the user does not have to fight with an image repository with folder structures that accumulate hundreds, if not thousands of images and files that are uncontrollable. The user finds himself in the comfort of an enterprise level media asset management system that allows for the rapid searching and finding of the required information. As the files can reside in the system in a media neutral format, the user is not concerned in selecting file sizes or file types. The user finds and selects the image, inserts it and can then crop, resize and move at will. Upon saving, the system takes care of the deployment of the correctly compressed file for Internet usage. This is another example of a relatively trivial feature, however, if you look through just a few of the larger sites, you will quickly find that there are inadequate file sizes online that potentially result in a poor user experience.

Files are also handled in a very simple way. The user simply inserts the file from ImageDirector and is given the necessary options. The user is guided through the process step by step and is unable to make mistakes. Uploading new files, given the user has the rights to do so, is just as simple.  

Tables are equally as simple. Most HTML programmers will attest to the fact that this is where a challenge can be found. Taggon's claim is that it works with the same ease as in Word (or even easier). Taggon is to the point where the tab key is doing what you would expect in Word, moving freely from one cell to the next and then to the next row. All necessary features can be edited with ease with a comprehensive table properties menu.

Editing a menu or even a menu structure can be very frus­trating, and this is where existing content management systems miserably fail to deliver. This is not the case with Taggon. The user is provided with a context menu right in the live structure and can manipulate at will, move a menu item or even an entire tree from one place to another, copy, delete, rename, or do whatever is needed, all available at the fingertips of the user. In fact, the idea

In discussing the creation of templates, most content manage­ment system professionals would say that creating templates is the responsibility of the design team. However, in situations where the user requires a few pages containing a table and would like a template for that such that he does not have to repeat, copy over and overwrite, how efficient would it be to have to wait for this to be done, given that the user's goal is to finish his work as soon as possible?  In Taggon, given the per­mission, he can do this by simply saving his work as a template.